The course includes formal instruction on key terms and provides examples of conflict, its manifestations, and steps to manage it effectively for both individuals and the organisation.
We offer bespoke conflict management courses designed to meet the needs of your organisation.
Course Objectives include, but aren't necessarily limited to:
The full course can cater for up to 16 people and lasts up to 4 hours. The course comprises formal teaching on what the terms above actually mean, as well as exposing course participants to examples of conflict, what it is, how it may manifest itself and steps that can be taken to manage it to a successful conclusion for those involved and the wider organisation. There is a mixture of facilitated discussion, group activities and game participation.
We understand that Managers' and Supervisors' time is precious and expensive, so we are able to offer a more focused course tailored to your requirements. Prospero facilitators can offer bespoke, modular courses lasting from 1 to 4 hours to meet your managerial needs. Clearly the shorter the course the more focused it will be on fewer objectives - you are in full control of which Course Objectives are covered.
